Professional support
from the Aimeos experts
Use our support package for
- Personal e-mail support
- Implementation of required features
- Custom development for your project
- Installation service for your shop
- Developer trainings (on-site or remote)
- Consulting and best practices in Aimeos projects
Our support package
- 2 hour support
- Personal e-mail support
- Direct developer support
- Remote support via web or SSH
- Monday - Friday (business days), 9-17 UTC
- Reaction time within 24 business hours
- In English and German
For more than 2 hours of support, please contact us
from 1
$ 259.00
+ VAT
from 1
$ 259.00
+ VAT
Custom projects?
We implement custom Aimeos projects together with partners too. Request your quote
Extended long term support
- For all Aimeos LTS versions
- Incl. TYPO3, Laravel und Symfony integrations
- Support for bugs and security issues
- Within the ELTS time frame
- The minimum contract length is 12 month
- Cancellation up to one month before renewal
- Yearly payments
from 1
$ 99.00 per month
+ VAT
Basic subscription
- Personal e-mail support
- Direct developer support
- Monday - Friday (business days), 9-17 UTC
- Reaction time within 24 business hours
- In English and German
- 12 month minimum
from 1
$ 179.00 per month
+ VAT
Extended subscription
- Telephone/Video call-back support
- Personal e-mail support
- Direct developer support
- Monday - Friday (business days), 9-17 UTC
- Reaction time within 12 business hours
- In English and German
- 12 month minimum
from 1
$ 379.00 per month
+ VAT
Premium subscription
- Remote support via web or SSH
- Telephone/Video call-back support
- Personal e-mail support
- Direct developer support
- Monday - Friday (all days), 7-19 UTC
- Reaction time within 8 business hours
- In English and German
- 12 month minimum
from 1
$ 569.00 per month
+ VAT